QIAO CONGCONGParticipantFebruary 3, 2020 at 1:12 pmPost count: 1
The Export function does not work in my site (LearnDash 3.0). And i also see that some one else is reporting the same issue:when I try to export I just get a blank xls with just the first row showing: quiz title, question, category etc…there are no questions or answers at all. I’ve tried now in safari and chrome and that doesn’t matter either.
When I try to submit a ticket, there is an error message shows “THERE WAS AN ERROR TRYING TO SEND YOUR MESSAGE. PLEASE TRY AGAIN LATER.”. I tried several times but always failed.
Could anyone look into the issue?
Thank you.John AxneParticipantFebruary 24, 2021 at 5:09 pmPost count: 1
Any feedback on why the exports are blank? Running into the same issue trying to export quizzes as Excel file from LearnDash 3.1.3Asad AbbasKeymasterMarch 3, 2021 at 7:59 amPost count: 2
Thanks for reaching out to us.
We have double-checked and were not able to reproduce this issue in our environment on even some of the old versions of the LearnDash. However, there might be some other configuration difference in your website due to which issue exists.
Please create a support ticket at https://wooninjas.com/open-support-ticket/ with all relevant details of the issue. If somehow you are not able to create a ticket, please send an email to info AT wooninjas.com. Our Support team will take it from there to technically debug the issue.
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