Professional Support For Your WordPress Plugins
Focus your resources on what matters the most, creating new products and growing your business, while our WordPress ninjas handle support for your WordPress plugins.
There’s more to a successful WordPress plugin than just development.
No matter how functional and well-tested a plugin is, it’s inevitable to predict bugs, issues and incompatibilities in all possible environments.
Not if but when your plugin fails, support becomes the main focus. Delivering a quick and effective resolution in these situations is what will ultimately determine your customers’ satisfaction and your product’s success.
Why Should You Partner with An External Support Team?
The WooNinjas Support Experience
Being WordPress plugin developers ourselves, we understand that the customer is the core of your business. We started developing add-ons and plugins around 3 years ago and it has been nothing short of a roller coaster ride. After many ups and downs, we have developed a carefully designed proprietary process and built an amazing support team we’re proud of.
We know that offering and providing support for your plugins is not easy.
Failing to implement the perfect system might just mean losing the entire business.
As plugin developers, we recognize a good product when we see it. We hate seeing amazing products not reach their true potential because they can’t figure out support. Therefore, we have decided to add ‘Product Support’ to our list of services as we would love to be able to support the products that we love and believe in.
There is a catch though
Our team can only take a very few selected projects. We are passionate about the projects we take on and collaborate with our clients on the long term. As much as we would love to scale, we don’t want to rush that. Instead, we are looking to stand by a project we love and offer the best quality support.
Here’s What You Can Expect From Our Support Team
Expert WordPress Developers
Work with a team of experienced WordPress plugin developers that will get to know your plugins and add-ons inside out to provide the most effective support.
Our efficient communication skills and timely, well-crafted responses help us keep your customers happy
By directly interacting with your customers we can provide valuable insights and data to help you improve your plugins and grow your business.
We only support plugins we love and stand for. Therefore, you can be certain that we’ll be pushing for your plugin to succeed as passionately as you are.