The LifterLMS Progress Reset add-on allows administrators to reset progress for any given LifterLMS course. Progress can be deleted for all lessons, topics, quizzes, courses, and memberships for all enrolled students or any specific user(s) according to your needs.
The add-on can not only reset the user’s progress for completed courses, but it can also reset partial course progress. The add-on is also able to delete data for user quiz attempts. The add-on function will only affect users with progress on a course while ignoring users whose progress is already zero.
Installation
- Install and activate the LifterLMS plugin.
- Install and activate the LifterLMS Progress Reset Add-on.
- A new Progress Reset submenu entry will be added to the LifterLMS menu on the WordPress Dashboard.

License Key Configuration
Go to the License Settings tab to add and activate the add-on’s License Key. The License Key can be found in the email you received when you purchased the add-on. Then, add your license key in the corresponding field and click on Activate.

Note: Resetting the progress from either of the possible options will reset the progress of enrolled courses, lessons, quizzes, and membership courses from the user’s account.
General Settings
General
In this sub-tab, the administrator will be able to view all the general settings related to our addon.

Enable Activity Logs
Enabling this feature will create a log of actions taken within the addon. These actions are recorded, making it simpler for the WooNinja’s support team to identify and resolve any issues efficiently. Here you will be able to clear and copy the activity log. Additionally, you will be able to find the “llmspr-activity.log” file in the “(Your Website Name) \wp-content\uploads” directory.

Enable Debug Logs
Enabling this feature will create a by default WordPress-generated log. These logs will record all the errors and warnings, making it simpler for the WooNinja’s support team to identify and resolve any issues efficiently. Here you will be able to download the debug logs in a .txt file.

In this sub-tab, you can set the email-related settings of our addon.
Administrator
Enable Email:
Enable email notifications for the administrator. You can use the following placeholders in your email’s content:
- {recipient_name} to use the email recipient’s name.
- {user_name} to use the student’s user name.
- {first_name} to use the student’s first name.
- {last_name} to use the student’s last name.
- {email} to use the student’s email.
- {course_title} to use the student’s course title for which the progress has been reset.
- {reset_date} to use the progress reset date.
- {site_name} to use the site’s name.
- {site_url} to use the site’s URL.
All Emails:
If enabled, the administrator will receive notification emails for all resets performed by any role.
If this toggle is disabled, emails will be sent to the administrator(s) whenever the administrator resets the progress of a student by the administrator (backend – WordPress Panel, frontend – course page).
If this toggle is enabled, emails will be sent to the administrator(s) whenever someone resets the progress of a student by an administrator (backend – WordPress Panel, frontend – course page), or instructor (backend – WordPress Panel, frontend – course page), or by the student (from the course page).

Instructor
Enable Email:
Enable email notifications for the instructor. You can use the following placeholders in your email’s content:
- {recipient_name} to use the email recipient’s name.
- {user_name} to use the student’s user name.
- {first_name} to use the student’s first name.
- {last_name} to use the student’s last name.
- {email} to use the student’s email.
- {course_title} to use the student’s course title for which the progress has been reset.
- {reset_date} to use the progress reset date.
- {site_name} to use the site’s name.
- {site_url} to use the site’s URL.
Frontend Student Notifications:
If enabled, instructors will receive notification emails for resets performed by students in their courses or memberships.
If this toggle is disabled, emails will be sent to the instructor whenever an instructor resets the progress of a student from the backend – WordPress Panel, frontend – course page.
If this toggle is enabled, emails will be sent to the instructor whenever someone resets the progress of a student by an instructor (backend – WordPress Panel, frontend – course page), or by the student (from the course page).
In case the student resets their progress, an email will be sent to the instructor of the course. Similarly, in case the instructor resets the student’s progress, an email will be sent to only the respective instructor.

Student
Enable Email:
Enable email notifications for Students. You can use the following placeholders in your email’s content:
- {recipient_name} to use the email recipient’s name.
- {user_name} to use the student’s user name.
- {first_name} to use the student’s first name.
- {last_name} to use the student’s last name.
- {email} to use the student’s email.
- {course_title} to use the student’s course title for which the progress has been reset.
- {reset_date} to use the progress reset date.
- {site_name} to use the site’s name.
- {site_url} to use the site’s URL.
If this toggle is disabled, emails will not be sent to the student when the progress is reset by anyone from anywhere, like by an administrator (backend – WordPress Panel, frontend – course page), an instructor (backend – WordPress Panel, frontend – course page), or by the student (from the course page).
If this toggle is enabled, emails will be sent to the student whenever someone resets the progress of a student by an administrator (backend – WordPress Panel, frontend – course page), instructor (backend – WordPress Panel, frontend – course page), or by the student (from the course page).

Reset Request (Admin)
Enable Email:
Enable email notifications for administrators when a student or subscriber makes a new reset request. You can use the following placeholders in your email’s content:
- {recipient_name} to use the email recipient’s name.
- {user_name} to use the student’s user name.
- {first_name} to use the student’s first name.
- {last_name} to use the student’s last name.
- {email} to use the student’s email.
- {course_title} to use the student’s course title for which the progress has been reset.
- {reset_date} to use the progress reset date.
- {site_name} to use the site’s name.
- {site_url} to use the site’s URL.

Request Approved (Student / Subscriber)
Enable Email:
Enable email notifications for students when their course reset request is approved. You can use the following placeholders in your email’s content:
- {recipient_name} to use the email recipient’s name.
- {user_name} to use the student’s user name.
- {first_name} to use the student’s first name.
- {last_name} to use the student’s last name.
- {email} to use the student’s email.
- {course_title} to use the student’s course title for which the progress has been reset.
- {reset_date} to use the progress reset date.
- {site_name} to use the site’s name.
- {site_url} to use the site’s URL.

Request Rejected (Student / Subscriber)
Enable Email:
Enable email notifications for students when their course reset request is rejected. You can use the following placeholders in your email’s content:
- {recipient_name} to use the email recipient’s name.
- {user_name} to use the student’s user name.
- {first_name} to use the student’s first name.
- {last_name} to use the student’s last name.
- {email} to use the student’s email.
- {course_title} to use the student’s course title for which the progress has been reset.
- {reset_date} to use the progress reset date.
- {site_name} to use the site’s name.
- {site_url} to use the site’s URL.

Progress Reset Settings
In this tab, administrators will be able to view all the different progress reset options.
Reset Engagement Emails
This option allows admins to reset and remove all the sent engagement emails sequence.
- Select the “Progress Reset” sub-menu, located under the LifterLMS menu.
- Select the “Progress Reset Settings” tab and check the box on the “Reset emails” field.
- Select the user, course, or membership that you want to reset the progress for using the fields located below.
- Click on the “Reset Progress” button.
- Finally, a warning pop-up will appear. To make the progress reset effective, click on “OK”.

Reset Progress For Users
Admins can reset course progress for a single user, multiple users, or all users.
Follow these steps to reset a user’s progress:
- Select the “Progress Reset” sub-menu, located under the LifterLMS menu.
- Select the “Progress Reset Settings” page and scroll down to the “Select Users” field.
- Select the user or multiple users that you wish to reset progress for. You can also select “All” to reset the course progress of all the enrolled users.

- Click on the “Reset Progress” button.
- Finally, a warning pop-up will appear. To make progress reset effective, click on “OK.” In case you accidentally performed the progress reset, the “Undo Changes” button will become enabled. You will have 24 hours to press the “Undo Changes” button to revert the progress of the respective users, courses, groups, and user roles.
Reset Progress For Courses
The add-on allows you to reset the progress of all enrolled users in the selected course or courses.
Follow these steps to reset course progress:
- Select the “Progress Reset” sub-menu located under the LifterLMS menu.
- Go to the “Progress Reset Settings” page and scroll down to the “Select Courses” field.
- Select the course or courses that you want to reset student progress for. You can also select “All” to reset course progress for all the available courses. This will delete the progress of all students enrolled in the selected course(s).

- Click on the “Reset Progress” button.
- A warning pop-up will appear. To finalize the process, click on “OK.” In case you accidentally performed the progress reset, the “Undo Changes” button will become enabled. You will have 24 hours to press the “Undo Changes” button to revert the progress of the respective users, courses, groups, and user roles.
Reset Progress For Memberships
With this add-on, the admin can reset progress for all users and courses that belong to a selected membership or memberships.
Follow these steps to reset course progress for users enrolled in selected LifterLMS memberships:
- Select the “Progress Reset” sub-menu located under the LifterLMS menu.
- Go to the “Progress Reset Settings” page and scroll down to the “Select Memberships” field.
- Select the LifterLMS membership(s) that you want to reset student progress for. You can also select “All” to reset the students’ course progress for all available memberships.

- Click on the “Reset Progress” button.
- A warning pop-up will appear. To finalize the process, click on “OK.” In case you accidentally performed the progress reset, the “Undo Changes” button will become enabled. You will have 24 hours to press the “Undo Changes” button to revert the progress of the respective users, courses, groups, and user roles.
Reset Progress For Multiple Users, Courses, and Memberships
This add-on allows you to reset the progress of several specific users, courses, and memberships simultaneously.
For example, you can reset the progress of several users, but only for a set of specific courses. To do this, you have to select the specific users in the “Select Users” field and then select the specific courses in the “Select Courses” field before clicking on the “Reset Progress” button.

Similarly, you can reset the progress of any specific user(s), but only for specific courses that belong to a particular LifterLMS membership. To do this, choose the specific user(s) from the “Select Users” field and specific course(s) in the “Select Courses” field. Then, select the specific membership(s) in the “Select memberships” field. Lastly, click on the “Reset Progress” button. In case you accidentally performed the progress reset, the “Undo Changes” button will become enabled. You will have 24 hours to press the “Undo Changes” button to revert the progress of the respective users, courses, groups, and user roles.

Bulk Reset Settings
Imagine you have a large number of users, let’s say 1000, and you want to reset the progress of only a subset of these users, perhaps 800 of them. Doing this individually for each user can be a time-consuming and impractical task. To streamline this process, we’ve introduced a Bulk feature within our add-on.
This way, you can quickly export a user list, modify it to include only the users you want to reset progress for, and upload it to your site. Progress will be reset for a precise set of students, all with the click of a button.

Export (CSV)
For efficient management of your student data, our Export (CSV) feature enables you to easily export a list by simply clicking on the “Export” button.

Import (CSV)
To streamline progress reset for a large number of students, our Import (CSV) feature allows you to reset progress for multiple users at once. Once you have exported your user list, you can edit the CSV file as per your requirements and then upload the file back to the site from the “Choose File” button.
Finally, click on the “Reset Progress” button. A warning pop-up will appear. To make progress reset effectively, click on “OK.” In case you accidentally performed the progress reset, the “Undo Changes” button will become enabled. You will have 24 hours to press the “Undo Changes” button to revert the progress of the respective users, courses, groups, and user roles.
Allow Users
This tab displays all the options related to progress reset functionality implemented for the different user roles.

Allow User Roles
From here, you can select the user roles that will have access to the progress reset option from the WordPress backend.

Allow Specific Users
From here, you can select the specific users of the site who will have access to the progress reset option from the WordPress backend.
Frontend Allowed Roles
From here, you can select the user roles that will have access to the progress reset options from the frontend on the course page. The users of the respective user role will need to be enrolled in the respective course, and the “Show Reset Progress” option needs to be enabled by the administrator from the backend. They will see the “Course Progress Reset” section at the bottom of the page above the footer. When they click the “Reset Progress” button, a “Reset Progress (Admin)” pop-up will open. The instructors will only be able to view/filter their own respective users, courses, and memberships, while administrators and other user roles will be able to view and filter all the users, courses, and memberships.

Show Reset Progress
Enabling this toggle will allow users to reset their course’s progress from the frontend on the course page for enrolled courses. When this option is enabled, the “Course Progress Reset” section will be visible to the users who are enrolled in the respective course on their course page. When the user clicks the “Reset Progress” button, a progress reset confirmation alert will become visible. If the user clicks “OK”, the respective user’s respective course’s progress will be reset. If the user clicks “Cancel”, then nothing will happen.

Show Request Reset
Enabling this toggle will show the “Course Progress Reset” section with a “Request Reset” button on the course page for enrolled students. When a student presses it, a course progress reset request will be sent to the administrator in the “Reset Requests” tab. By default, the “Request Reset” button will be disabled. Once the user has made some progress on the respective course, the “Request Reset” button will become enabled.


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Reset Requests
In this tab, the administrator will receive all the course progress reset requests that the students will send from the frontend by clicking the “Request Reset” button on the course page. If the administrator approves the progress reset request, then the respective course’s progress for the respective user will be reset. If the administrator rejects the progress reset request, then nothing will happen. The administrator can also delete the requests sent by the students. Once a student has sent a progress reset request for a course, they will not be able to send another one until the previously sent one has been approved, rejected, or deleted.

FAQ’s
Are unreviewed quiz attempts deleted during the progress reset using this add-on?
Yes, any unreviewed quiz attempts are also deleted when there is a progress reset.
If there is more than one course included in a single membership, will resetting progress for that membership result in resetting the progress of all of the included courses?
Yes, this reset will result in the deletion of progress for all the courses within the selected membership.
Will enrolled students who haven’t started a course yet be affected by the reset?
The add-on will ignore those users whose progress is zero.
What does the “Reset email” option do?
This option resets the sent engagements email sequence, so that the engagements can be reused again. Please follow the official LifterLMS documentation to know more about the engagement emails.